TERMS AND CONDITION
TERMS AND CONDITION OF USE THE CLICK HANDYMAN MOBILE APPLICATION
IMPORTANT – PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By downloading, browsing, accessing or using this mobile application, you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.
DEFINITIONS
In these Terms and Conditions of Use, the following capitalised terms shall have the following meanings, except where the context otherwise requires:
“Account” means an account created by a User on the Mobile Application as part of Registration.
“Service Provider” refers to any entity or individual Services that can be engage/purchased via the Mobile Application.
“Users” refers individuals using the Mobile Application, including you and “User” means any one of them.
“Order” means to engage supply of service on the the Mobile Application.
“Platform” means services available by this mobile application
“Register” means to create an Account on the Mobile Application and “Registration” means the act of creating such an Account.
“Services” means the available services provided via the Mobile Application to Users.
USER ACCOUNTS
To participate in certain features of the Apps, you are required to register a password-protected user account with us. You shall be solely responsible for all activity that occurs on your Account and notify support@clickhandyman.com.sg immediately of any breach of security or any unauthorized use of your Account.
You agree not to create multiple Customer Accounts.
To create the account, you must submit not limited to the following:
(a) Email address;
(b) Mobile phone number;
Your User Account will be valid after verifying.
You warrant that all information provided on Registration contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
Use of the Mobile App’s Service is available only to individuals who are at least 18 years old or must obtain consent from your parent(s) or legal guardian(s) on accepting these Terms and to take responsibility or any charges for yours actions.
ABOUT THE MOBILE APPLICATION AND THE SERVICES
The Mobile Application, the Users Service are for personal use only and must not be used for business purposes.
The Platform is a communications platform solely for use by Users who access the Mobile Application in Singapore to obtain services from the Service Provider.
Notwithstanding the above, if you access the Mobile Application, use the Services from locations outside Singapore, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.
You must register before placing an Order for the Services as provided for on the Platform. Pre-programmed notification on the Mobile Application will be send when using the Service.
The Order shall contain the following information:
(a) The address where the Services is requested to be supplied (the “Order Premises”);
(b) The time that the Services is to be supplied at the Order Premises;
(c) The description of the Services
Pending the Order before acceptance, the Platform will broadcast to the available Service Providers. Notification will be sent upon acceptance or expired to the Mobile Platform inbox.
We aim for Services to be supplied to you within an hour of the stated time as per your Order.
Cancellation Charges: For orders which have an assigned Service Provider and are cancelled by you, the following cancellation charges shall apply:
No cancellation charges shall apply on
(a) any order with no Service Provider assigned
(b) order cancellation by Contractor
$15 cancellation charge for orders cancelled within 2 hours prior to commencement of the job order.
$30 to be charge after 15 minutes of the schedule time where Service Provider cannot carried out due to the premises or cannot contact the user.
Upon arrival at the Premises, the Service Provider start the job with an One-Time-Password (OTP) by you.
The Platform does not provide the service directly but facilitate the Users and Service Provider in terms of pricing, refunds, feedback, payment etc. In the case of a dispute, the Platform, will try to mediate between the Service Provider and User to reach an acceptable resolution.
When interacting with Services Provider, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know.
The Platform will check the backgrounds of service providers background; however, it does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such service providers.
WARRANTY
This Limited Seven days workmanship Warranty upon completion of the job Order provides by the platform relates only to respective services provide only.
Please also note that this Limited Installation Warranty covers only the installation services provided by Service Provider by the platform, does not apply to services provided by others or any warranty regarding the Product that is replaced. The Product may have a separate warranty, and you should consult the terms of that warranty for Product defects or other issues not arising from it.
CREDIT
Any Credit issue by the platform by through promotions or rewards/incentive will expire to only 1 year from the date of issue. It shall not be converted, transfer or trade in any form aside the use on the platform.
TERMINATION AND SUSPENSION
Where we believe that you have violated or acted inconsistently with these Terms, the Rules, or any law and/or regulation; or
In our opinion or the opinion of any regulatory authority or government authority, you are unsuitable to access and/or use the Platform and/or the Services.
You may terminate these Terms and request a deletion of your Customer Account by contacting our customer service team at +65 9429 2885 or support@clickhandyman.co.m.sg
RULES ABOUT USE OF MOBILE APPLICATION AND THE SERVICES
We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Mobile Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us +65 9429 2885 or support@clickhandyman.com.sg.
We do not warrant that your use of the Services or the Mobile Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the Mobile Application will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the Mobile Application, access to the Services and the Mobile Application may be suspended, restricted or terminated at any time.
We do not give any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.
We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Mobile Application from time to time. Your access to the Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Mobile Application at any time.
We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.
INTELLECTUAL PROPERTY
Intellectual Property means all copyright, patents, utility innovations, trademarks and service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and all applications for the same, whether presently existing or created in the future, anywhere in the world, whether registered or not, and all benefits, privileges, rights to sue, recover damages and obtain relief or other remedies for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.
Intellectual Property in the Platform and Services are owned, licensed to, or controlled by us, our licensors, or our Service Providers. We reserve to enforce our Intellectual Property rights to the full extent under the law.
No part, parts or the whole of the Platform shall be reproduced, reverse-engineered, decompiled, disassembled, separated, altered, distributed republished, displayed, broadcast, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment without our prior written permission or that of the relevant Intellectual Property owners.
Trademarks means the trademarks, service marks, trade names, and logos used and displayed on the Platform.
The Trademarks are registered and unregistered trademarks of us, or third parties.
Other than content you own, which you may have opted to include on this Platform, Nothing contained on the Platform and these shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Platform, without our written permission. Misuse of any trademarks or any content on the Platform is prohibited.
We will not hesitate to take legal action against any unauthorised usage of our trade marks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.
“Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant the platform, a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
FEEDBACK
As a participant in the Product, you agree to use careful, prudent, and good judgment when leaving Feedback for another user.
Where you are not satisfied with the Services provided, you may contact our customer service team at +65 9429 2885 or support@clickhandyman.com.sg
INDEMNITY
You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the Services, (b) any other party’s use of the Services using your user ID, an/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.
PRIVACY POLICY
Access to the Mobile Application and use of the Services offered on the Mobile Application is subject to this Privacy Policy. By accessing the Mobile Application and by continuing to use the Services offered, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal information.
We reserve the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the Mobile Application and your use of the Services.
As part of the normal operation of our Services, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information when you use the Services on the Mobile Application:-
(a) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(b) We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(c) We will only retain personal information as long as necessary for the fulfilment of those purposes.
(d) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed and construed in accordance with Singapore Law.
Both you and we submit to the exclusive jurisdiction of the Singapore Courts